International Hourglasses procurement can be risky, but DHS minimizes the gamble. Our bilingual team navigates language and cultural barriers, while our rigorous supplier vetting ensures reliability. With a 99.3% quality inspection pass rate and 0.7% return rate, your products are in safe hands.
We offer insurance and contingency plans to protect your investment, and our transparent processes, including live factory footage on TikTok, give you peace of mind. With DHS, Hourglasses procurement is a worry-free win, delivering quality and reliability every time.
Hourglasses procurement doesn’t stop at delivery, and DHS is there for the long haul. Our 0.7% return rate reflects our commitment to quality, but we’re ready to handle any issues with returns, exchanges, or warranties. Our customer service team is always on call to keep you and your customers happy.
With an 89% client renewal rate, DHS builds lasting trust. We provide ongoing support, from resolving defects to offering market insights, ensuring your procurement experience is seamless. Choose DHS for Hourglasses procurement that’s backed by unbeatable after-sales care.
Q: What is the typical timeline for sourcing and receiving a sample of a toy?
A: After selecting a supplier, you can expect to receive samples within 2-4 weeks, depending on the product's complexity and the supplier's lead time.
Q: How do you handle communication with suppliers who may not speak English?
A: Our team acts as your intermediary, ensuring clear communication with suppliers throughout the procurement process to meet your requirements.
Q: What support do you offer for managing inventory of children's products?
A: We provide supply chain and warehousing solutions, including bulk order management and seamless drop-shipping, to optimize inventory and reduce costs.
Q: Are there any hidden costs when using your sourcing services?
A: Our pricing is transparent, with detailed quotes covering sourcing fees, inspection fees, and logistics costs. There are no hidden charges.
Working with DHS was a game-changer. They helped us source high-quality portable coffee machines efficiently and ensured smooth shipping to the US.
From product sourcing to logistics, DHS exceeded our expectations. Our resistance bands and yoga gear arrived on time and with excellent packaging.
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