When you’re sourcing from 1688, you want assurances, and DHS delivers as your 1688 shopping agent. We guarantee your satisfaction with every order, backed by our 99.3% quality inspection pass rate and 0.7% return rate. If something’s not right, we’ll fix it—whether it’s a replacement, refund, or supplier resolution. With DHS, you’re covered.
Our delivery guarantee ensures your products arrive on time, with a 96.8% on-time delivery rate. Whether shipping to Amazon FBA or your warehouse, we prioritize reliability. Choose DHS as your 1688 shopping agent for sourcing that’s risk-free and results-driven. Your success is our guarantee.
Your ideas are your edge, and as your 1688 shopping agent, DHS keeps them safe. We use strict NDAs, secure communication channels, and vetted suppliers to protect your intellectual property. Our team conducts thorough background checks to ensure suppliers respect your designs, giving you peace of mind.
If an IP issue arises, our legal support team steps in to resolve it quickly. With DHS, you can innovate boldly, knowing your ideas are secure. Trust us as your 1688 shopping agent to safeguard your creativity while delivering top-quality products.
Q: How experienced are 1688 purchasing agents in handling international orders?
A: Most 1688 purchasing agents have over a decade of experience, serving thousands of global clients, including 70% e-commerce businesses. They’ve built networks with over 3,000 verified factories and maintain a 96.8% on-time delivery rate, ensuring smooth international transactions for products ranging from electronics to apparel.
Q: What happens if I receive defective products from 1688?
A: In rare cases of defects (0.7% return rate vs. industry’s 5.2%), agents coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, ensuring minimal disruption to your business.
Q: Do 1688 purchasing agents provide tracking for shipments?
A: Yes, agents supply tracking numbers for all shipments, allowing real-time monitoring via online platforms. Their logistics teams provide updates and respond to inquiries within 4 hours, keeping you informed throughout the process.
Q: Can a 1688 purchasing agent protect my intellectual property?
A: Agents safeguard your IP by using NDAs, secure communication channels, and vetted suppliers. They conduct due diligence to ensure suppliers respect your designs and provide legal support if issues arise.
DHS is our go-to partner for sourcing phone holders and chargers. Their quality control and factory vetting is top-notch.
Reliable, transparent, and efficient. DHS helped us scale our pet product line with zero hassle. Highly recommended!
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