①Chinese local procurement, disputes can be the first time on-site communication, poor communication can provide professional legal aid
②In case of a major quality problem, the investigation confirmed that the buyer is not responsible. If the factory is unable to refund, the company can compensate 100% of the product order, except for the quality inspection confirmation, and the final compensation plan shall be based on the actual order.
③7 / 24 After-sales service
④Order returns can be sent to the third-party overseas warehouse, compensating up to 140 Kusd / single / quarter
⑤Transportation insurance services can be provided, with up to 1.2 times the order compensation.
① Confirm the customer quality requirements
② Contact the factory to confirm the customer's quality inspection requirements
③ Arrange professional quality inspectors to go to the factory for quality inspection at the agreed time
④ Conduct quality inspection according to the AQL 2 quality inspection standard
⑤ Quality inspection completed, provide professional quality inspection report within 1-2 days
⑥ Confirm the quality inspection report with the customer
⑦ Customer confirmation, complete the quality inspection
1、Customer provide procurement requirements
2、Confirm procurement requirements
3、Arrange special personnel to coordinate the procurement tasks
4、Screening factory
5、Confirmation of quality factory
6、Provide the optimal plant initial quotation
7、Analyze the quotation solutions with the customers
8、Confirm the supply plant
9、Negotiate the price again
10、Confirmation of sample protocols
11、The factory provides samples
12、Contact freight forwarder transport
13、sample for reference
14、Provide the sample improvement scheme and confirm the final order scheme
15、Negotiate the price again
16、Confirmation firm contract and payment terms
17、The down payment
18、Update the production schedule regularly according to the order schedule
19、Order production completed
20、Arrange the quality inspection, and show the professional quality inspection report
21、Contact the freight forwarder, arrange the shipment, and take the photos
22、Assist the freight forwarder for the customs export
23、Update the logistics progress regularly
24、Confirm the arrival of the goods at the agreed time
25、Assist customers to start sales
26、7 / 24 After-sales service
27、Repurchasing
The Dark Horse team will ask the factory to send accessories or make financial compensation.
The successful strategy of the Dark Horse team is to purchase transportation insurance during transportation, submit proof of damage, and require the transportation party to compensate according to the insurance.
The successful strategy of the Dark Horse team is to provide the initial box plan before the order, confirm the final box rules during the quality inspection, and conduct the transportation inquiry one week before the delivery. This problem can be avoided in advance through this scheme. If the difference is large, you can optimize the price through multiple transportation agents, and negotiate with the factory to get a discount to reduce the cost.
The experience of the Dark Horse team is to judge whether all the products are sent to Amazon. Usually, the delivery of each batch will be delayed. In addition, the damage of the Amazon label will also lead to this situation, just waiting for Amazon processing. If it is caused by the transportation, the compensation can be negotiated with the transportation agent.
The successful strategy of the Dark Horse team is to let the factory temporarily store the factory, while the dark Horse team has its own warehouse, which can help customers store for 3 months for free.
If it is caused by the factory, you can ask the transportation agent to paste. If it is sent to Amazon, you can ask Amazon to paste. The costs will be borne by the factory.
The successful strategy is to purchase shipping insurance on shipping with full compensation
If it is a quality problem and the quantity is small, submit proof or order discount
The successful strategy of dark procurement is to sign a legally effective procurement contract with the factory when the order is produced. In this case, compensation will be made according to the contract situation, and legal rights protection can be carried out if necessary. The maximum compensation order amount is 1.2 times
The successful strategy is to purchase shipping insurance on shipping with full compensation.
If it is due to the customer himself, no compensation can be paid except for spot products
The successful strategy of dark procurement is to sign a legally effective procurement contract with the factory when the order is produced. In this case, compensation will be made according to the contract situation, and legal rights protection can be carried out if necessary. The maximum compensation order amount is 1.2 times.
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